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Pet Supplier Chewy Owes Call Center Workers Pay, Suit Alleges

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Pet Supplier Chewy Owes Call Center Workers Pay, Suit Alleges

Chewy Inc. allegedly stiffed customer service representatives in its call centers on regular and overtime pay, a worker says in a suit filed Friday in Massachusetts.

The online pet-supplies retailer failed to pay workers for tasks performed before and after their scheduled shifts or during their unpaid meal breaks, which sometimes cost the workers overtime pay, according to the complaint filed in the US District Court for the District of Massachusetts.

A Chewy representative didn’t immediately respond to a Friday afternoon request for comment.

LaCrecia Millican worked for Chewy at a brick-and-mortar call center in Texas in November and December ...

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Pet Supplier Chewy Owes Call Center Workers Pay, Suit Alleges

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